hans_t 0 Posted April 15, 2019 Share Posted April 15, 2019 (edited) The secure browser does not open when I try to connect to my bank. I am using Firefox. How can I find out what´s wrong? Edited April 15, 2019 by hans_t Title change Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted April 15, 2019 Administrators Share Posted April 15, 2019 What is you bank's Internet Banking url? Also we kindly ask you to give this topic a meaningful name. Link to comment Share on other sites More sharing options...
hans_t 0 Posted April 15, 2019 Author Share Posted April 15, 2019 31 minutes ago, Marcos said: What is you bank's Internet Banking url? Also we kindly ask you to give this topic a meaningful name. htttps://www.lansforsakringar.se/sodermanland/privat/bank/ Link to comment Share on other sites More sharing options...
hans_t 0 Posted April 15, 2019 Author Share Posted April 15, 2019 The link which does not open the browser is https://secure246.lansforsakringar.se/im/privat/login if that is more clear. Link to comment Share on other sites More sharing options...
itman 1,743 Posted April 15, 2019 Share Posted April 15, 2019 3 minutes ago, hans_t said: The link which does not open the browser is https://secure246.lansforsakringar.se/im/privat/login if that is more clear. That link opens Eset Banking & Payment Protection from IE11. So it isn't a bank certificate issue. Link to comment Share on other sites More sharing options...
hans_t 0 Posted April 15, 2019 Author Share Posted April 15, 2019 this i my screen: What should I do? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted April 15, 2019 Administrators Share Posted April 15, 2019 I'd suggest raising a support ticket and providing logs gathered with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
COStark26 10 Posted April 15, 2019 Share Posted April 15, 2019 (edited) 1 hour ago, hans_t said: this i my screen: What should I do? This is what I just posted about ref 66.0.3 FF Update.. I am able to Open your site in FF / BPP. Try Advanced Settings/ Web-Email/ Clk + in SSL-TLS/ UN-Check "Exclude communications from Trusted Domains". The BPP sites started opening after that, & I later Re-Checked the box and it still worked. I also had checked "When you open a new tab switch to it immediately", and Possibly the Update Un-checked it. I re-chk'd it. You may not notice the site Opened IF this is Un-chk'd and you're use to it. This FIX was in a 10/24/18 Thread below about Paypal not Re-directing in BPP / http/2, etc., and THAT is why I was interested in Old Threads I had posted in. Found I had saved it BUT its a shame if helpful info is removed in less than 6 months unless Storage is very limited. https://forum.eset.com/topic/17307-paypal-still-not-redirecting-in-online-baning-app/?tab=comments&_fromLogin=1 Edited April 15, 2019 by COStark26 Link to comment Share on other sites More sharing options...
hans_t 0 Posted April 15, 2019 Author Share Posted April 15, 2019 16 minutes ago, COStark26 said: This is what I just posted about ref 66.0.3 FF Update.. I am able to Open your site in FF / BPP. Try Advanced Settings/ Web-Email/ Clk + in SSL-TLS/ UN-Check "Exclude communications from Trusted Domains". The BPP sites started opening after that, & I later Re-Checked the box and it still worked. I also had checked "When you open a new tab switch to it immediately", and Possibly the Update Un-checked it. I re-chk'd it. You may not notice the site Opened IF this is Un-chk'd and you're use to it. Advanced settings in which program? Firefox? Link to comment Share on other sites More sharing options...
COStark26 10 Posted April 15, 2019 Share Posted April 15, 2019 (edited) 7 minutes ago, hans_t said: Advanced settings in which program? Firefox? Sorry, ESET. 1 left-clk on System Tray - e - opens ESET for me/ Settings/ see bottom right Advanced Setup .... go from there as described. Edited April 15, 2019 by COStark26 Link to comment Share on other sites More sharing options...
hans_t 0 Posted April 15, 2019 Author Share Posted April 15, 2019 Great job! How can I pass my kudos? thanks a lot! 🙂 Link to comment Share on other sites More sharing options...
COStark26 10 Posted April 15, 2019 Share Posted April 15, 2019 (edited) Glad it worked. No idea why you Un-Chk it one time, Close/Re-Open, Re-chk the box, and it keeps working (so far). Bookmark this Thread for future needs. Edited April 16, 2019 by COStark26 hans_t 1 Link to comment Share on other sites More sharing options...
Recommended Posts