Woofy 0 Posted April 10, 2019 Share Posted April 10, 2019 (edited) Hi, Protocol Filtering gives my system a lot of headache (note: SSL filtering is disabled), specifically the Chrome browser has many random freezes of 1-2 sec. while typing & browsing (all other browsers work just fine, but I rely on Chrome) Sometimes, usually once a day, the entire system freezes one process at a time and I have to do a hard-reboot because of it. Not to mention the random CPU spikes in the ESET process while using Chrome... When disabling protocol filtering everything works smoothly, no freezes whatsoever, but I need protocol filtering to keep me safe... so why is this happening only with Chrome? Edited April 10, 2019 by Woofy Link to comment Share on other sites More sharing options...
Administrators Marcos 4,931 Posted April 11, 2019 Administrators Share Posted April 11, 2019 I'd start off by: - gathering and providing ELC logs - generating and providing a Procmon log from time when the issue occurs - generating and providing a complete memory dump when the system freezes (https://support.eset.com/kb380) - raising a support ticket for customer care so that the case is properly tracked. Peter Randziak 1 Link to comment Share on other sites More sharing options...
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