Haresh2015 3 Posted April 6, 2019 Share Posted April 6, 2019 Unable to license add in EBA Account & error "we were unable to send verification email, but already ELA account login success and same register email id. EBA Account : bediyamansukh@gmail.com License Public ID : 3AG-CF9-RBH & 3AG-CF9-X9F Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 403 Posted April 6, 2019 ESET Staff Share Posted April 6, 2019 Hello, I have checked your license, and all looks normal in the system. I have contacted the team responsible for Business Account maintenance for further investigation. Regards, Michal Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 403 Posted April 8, 2019 ESET Staff Share Posted April 8, 2019 We are resyncing the licenses DB on the backend. I will update you when the teams confirm it’s done. Then it should be possible for you to sync the license / add it to EBA. Thank you for your understanding and sorry for the inconvenience. Link to comment Share on other sites More sharing options...
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