gokulos 0 Posted April 5, 2019 Share Posted April 5, 2019 Hello I am a student in South Korea, provided with institutional ethernet network connection, After installing ESET Internet Security 12, I have noticed that internet gradually slows with time and at last gets disconnected (after sometime). I am using ethernet LAN for the network and have to restart the system each time to get the connection back. Alternatively, I manually disable and enable the ethernet connection (in the adapter settings) to restore the internet without restarting the system. I remember having this problem few years back for forgot how did I solve this. Also I have tried disabling the entire ESET protection (system, network & internet) and it did not restore the internet. The solutions available on the web does not work. I have attached the log file generated before slowing down (eis_logs_1.zip), after slowing down (eis_logs_2.zip) and after internet disconnection (eis_logs_3.zip) for your reference. I can see lot of recently blocked communications, and I think it may have something to with it. Kindly solve this problem. Thank you :). Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted April 5, 2019 Administrators Share Posted April 5, 2019 Does switching to pre-release updates and rebooting the machine make a difference? Link to comment Share on other sites More sharing options...
gokulos 0 Posted April 5, 2019 Author Share Posted April 5, 2019 Dear Marcos, It did not change anything. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted April 6, 2019 Administrators Share Posted April 6, 2019 Please gather logs with ESET Log Collector and post the generated archive here so that we can check the version of installed modules and a list of software that is installed on the machine. Link to comment Share on other sites More sharing options...
gokulos 0 Posted April 7, 2019 Author Share Posted April 7, 2019 I have attached the log file generated before slowing down (eis_logs_1.zip), after slowing down (eis_logs_2.zip) and after internet disconnection (eis_logs_3.zip) for your reference. eis_logs_1.zip eis_logs_2.zip eis_logs_3.zip Link to comment Share on other sites More sharing options...
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