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ESET SysRescue and RAID disks

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Hello guys,

We've a customer that needs to scan his server using ESET SysRescue tool because the server has an active ransomware inside so it's unsafe to run a scan within Windows because more files can be encrypted.

The problem is that the Linux doesn't recognize the hard drives. We think that the cause is that server is using a RAID. 

Is there any way we can scan such a type of units? Is it necessary to load some driver for Linux?

Thank you.

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