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EMA error: "This operation is not permitted on migrated company"


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Hello!

All sites in https://ema.eset.com/Sites/ changed status to migrated and i can't change license quantity. Error: "This operation is not permitted on migrated company" how can i change license quantity on this sites?

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  • Administrators

This sounds like something that should be diagnosed with the help of customer care so please raise a ticket for customer care.

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  • ESET Staff

@Alexey Ponomarev As of yesterday, we have commenced migration from EMA 1 (ema.eset.com) to EMA 2 (msp.eset.com). This procedure had to be approved by the admin / primary contact for your MSP / company. You should have received an e-mail with this information. Your customers are now migrated to msp.eset.com. If you will have any issues, please contact your distributor, or colleagues that are listed as primary contacts. 

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