GoetzPhil 0 Posted March 4, 2019 Share Posted March 4, 2019 I use the Nod32 Antivirus for home for 2 years now. And I remember I had the same problem last year. Ok because its not that expensive I gave up last year to wait for the support to answer and paid the full price - but now this year I have the same problem again ! And now I really get pissed because I already lost 30% and now again 30% - WHY ???? My initial purchase was 2017 - then last year they tell on the website to get the 30% renewal discount - but that doesnt work. All I get is the "your email isnt recognized by our system" message. But why is that exact email valid to log me into my account ? And now its the same, I shall renew but the 30% discount isnt working - and the chat and support arnt available ... Whats wrong with ESET ???Can I please talk to someone responsible and get my actual 30% PLUS last years 30% - as this hopefully is the way to get you guys fixing this bug. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,394 Posted March 4, 2019 Administrators Share Posted March 4, 2019 Please contact ESET Philippines since it's the local distributor who is responsible for local sales, discounts and e-shop as such. Link to comment Share on other sites More sharing options...
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