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Error installing EES on Windows 10 v1809


JWLLEWELYN
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Hi, I did a clean installation of Windows 10 version 1809 (build 17763.253) January 2019 Enterprise edition to test.
Reporting installation error of:

ESET Endpoint Security 5.0.2272.7 msi error 1063, apparently not compatible, I also tried previous versions 5.0.2265 and gives the same error.
In Windows 10 version 1803 Enterprise installs without problems.

Reported to Microsoft about the problem: https://social.technet.microsoft.com/Forums/es-ES/ac765280-4f01-41a9-94e2-43ca48231b2f/msi-error-1063-al-instalar-el-producto-eset -endpoint-security-5022727-en-windows-10-versin-1809? forum = win10itprogeneralES

 

registro.log

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Complete logs will be needed. Please carry on as follows:

- try to install the latest version of EES
- after installation has failed, gather logs with ESET Log Collector.

There's an issue installing drivers, probably related to DriverStore or registry permissions.

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  • 1 month later...

It would be important that if you can add in a future update for ESET Endpoint Security 5, add the rules for shared network connectivity to domain by default.

Allows remote communication between the domain controller and domain computers.

- Host process for Windows services:
Rule Name: Allow inbound RPC domain requests
General: Action: Allow, Address: Incoming, Protocol: TCP.
Remote Location: Zone: Trusted zone.
Local location: Port range: 49152 - 65535
Application: 😄\Windows\System32\svchost.exe

 

Allows remote communication between computers, to print with shared printers.

Only for Windows 10 architecture: 32 or 64 bits
- Application of tail subsystem
Rule Number: Allow print queue.
General: Action: Allow, Address: Incoming, Protocol: TCP.
Remote Location: Trusted zone.
Local location: Any.
Application: 😄\Windows\System32\spoolsv.exe

 

These rules do not exist which must be created manually.

 

Edited by JWLLEWELYN
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Endpoint v5 is currently in the phase of basic support which means that it's not supported and there will not be any new version compatible with future versions of Windows 10 released. It will reach its end of life in December 2020 and afterwards we will no longer guarantee engine updates.

image.png

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thanks for answering.
for me the news is sad, because version 5 is the most stable version and makes windows 10 work faster. 😥

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Windows 10 will block Endpoint v5 this year. After May 2019 Update it will notify you that you should upgrade it and after the next update later this year it should block it completely. Also I don't think that Windows is faster with Endpoint v5 since v7 consumes much less memory and makes the system much more secure than with Endpoint v5.

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