SandipThanki 2 Posted February 28, 2019 Share Posted February 28, 2019 Dear Team, Problem reported: Update authorization failed. Please check if your license is valid. Error occurred in ESS V.9 OS Details: Microsoft Windows XP SP-3 ESET Details: License ID: 3AF-6W6-FGK Observation: (1)Remove ESET From system through ESET Uninstaller tool in Safe mode. (2)Installed ESET Smart Security V.9 in Windows Xp System. (3)Activate with trial with Email id Activation And Update Successfully. (4)Activate with License key activation successfully but update problem occurred. (5)Also try with ESET V.11/12 in both version same issue occurred. Find attached ESET Log Collector Log. Regards, Sandeep. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted February 28, 2019 Administrators Share Posted February 28, 2019 Please carry on as follows: - under Help and support -> Details for Customer care, enable advanced logging - reproduce the issue - disable logging - gather logs with ELC. Link to comment Share on other sites More sharing options...
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