rtreaper 1 Posted February 26, 2019 Share Posted February 26, 2019 I had installed ESET just to do a scan since I had a bug that clamwin and macafee just wasnt catching, yall got it and as such I went to uninstall ESET so I could have more space on my pc since Im running low already and I didnt need it after this anyway. I went to uninstall it, used the tool, but after the restart I went to use chrome and it wouldnt let me in, and the windows troubleshooter says the connection to the router and to google.com is fine, but I cant seem to get out with chrome or edge. Please help, I would appreciate it if we could get this fixed quickly. Link to comment Share on other sites More sharing options...
rtreaper 1 Posted February 26, 2019 Author Share Posted February 26, 2019 just had a great idea and now Im even more confused, apperently when I ping google from the command prompt it works just fine, but through the browser its not letting me through Link to comment Share on other sites More sharing options...
ESET Insiders stackz 115 Posted February 26, 2019 ESET Insiders Share Posted February 26, 2019 Try reinstalling the drivers for your network adapter. Link to comment Share on other sites More sharing options...
PassingBy 6 Posted February 26, 2019 Share Posted February 26, 2019 Are you sure that while uninstalling ESET you didn't lose also the certificates needed to access websites? This happened to me while testing BitDefender but during an install rather than an uninstall. Long story made short, the AV installed but the certificates didn't for some reason and this caused the internet access through browser to brick. There is a case where the uninstall also uninstalled the ESET certificates without substituting them with new ones (McAfee or anything else) and this might cause issues. Just an idea. Link to comment Share on other sites More sharing options...
roper 0 Posted February 27, 2019 Share Posted February 27, 2019 17 hours ago, stackz said: Try reinstalling the drivers for your network adapter. This is still the best solution to refresh the network connection settings. Link to comment Share on other sites More sharing options...
rtreaper 1 Posted February 28, 2019 Author Share Posted February 28, 2019 So I did the reinstall and it didnt work. A buddy of mine had the great idea to try disabling my firewall to see if ESET had messed with it, and it turns out that was it. Thanks yall for the help! roper 1 Link to comment Share on other sites More sharing options...
roper 0 Posted March 1, 2019 Share Posted March 1, 2019 On 2/28/2019 at 8:06 AM, rtreaper said: So I did the reinstall and it didnt work. A buddy of mine had the great idea to try disabling my firewall to see if ESET had messed with it, and it turns out that was it. Thanks yall for the help! Good to hear you figured it out. Link to comment Share on other sites More sharing options...
TomFace 539 Posted March 1, 2019 Share Posted March 1, 2019 EIS and ESSP both have a firewall built in. So were you running 2 firewalls? Or did you use the ESET Online Scanner? Regards, Tom Azure Phoenix 1 Link to comment Share on other sites More sharing options...
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