Robertsonpeter 0 Posted February 24, 2019 Share Posted February 24, 2019 Hi. Am I able to find these in the program itself at all? I simply can't find my details anywhere and may have used one of three email addresses to make my purchases from the last few years. When I clicked the icon to make a purchase after the renewal message popped up this morning, I got the attached picture error message. Many thanks in advance for any thoughts or help. Link to comment Share on other sites More sharing options...
itman 1,507 Posted February 24, 2019 Share Posted February 24, 2019 (edited) I have no clue as to what that shown popup is about. It doesn't look legit to me since it's referring to a file but the data shown indicates a web site. Since it appears you reside in the UK, I would go here: https://www.eset.com/uk/#content-existing-customer to renew your license. Before you do that, verify that your license is indeed close to its expiration date. Edited February 24, 2019 by itman Link to comment Share on other sites More sharing options...
Administrators Marcos 4,593 Posted February 25, 2019 Administrators Share Posted February 25, 2019 Maybe you don't have a default browser set. If you enter "start https://www.eset.com" in the command-line console, does it open ESET's website in the default browser? What version of ESET NOD32 Antivirus do you have installed? Link to comment Share on other sites More sharing options...
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