eset password manager. your license is expired. no new passwords can be added

[Janet S 0]

I just installed and activated the Smart Security Premium product (taking advantage of your valentines day offer).

Everything activated fine except the Password Security Manager which appeared to get stuck creating the store. Now it says my license has expired despite the fact it's completely new. It looks like you guys at ESET need to reset my license dates - please can you do so ASAP. If there's a better solution, I'm all ears. Thanks, Janet.

[Marcos 5,074]

Please provide us with your public license ID and we will check it out.

[Janet S 0]

Hi Marcos, the ID is :

3AF-4JJ-CU9

PLease update me as soon as poss. Thanks.

[Janet S 0]

Hey Marcos, please advise next steps.

Thank you.

3AF-4JJ-CU9

PLease update me as soon as poss. Thanks.

[Marcos 5,074]

Developers have requested to provide your email address used for the Password Manager store. Please provide it to me via a personal message.

[Janet S 0]

Thanks Marcos. how do I send you a personal message?

 

Hey Marcos, please advise next steps.

Thank you.

3AF-4JJ-CU9

PLease update me as soon as poss. Thanks.

[stackz 112]

25 minutes ago, Janet S said:

Thanks Marcos. how do I send you a personal message?

Just hover over the top of Marcos name and in the drop menu that appears click on Message.