Janet S 0 Posted February 15, 2019 Share Posted February 15, 2019 I just installed and activated the Smart Security Premium product (taking advantage of your valentines day offer). Everything activated fine except the Password Security Manager which appeared to get stuck creating the store. Now it says my license has expired despite the fact it's completely new. It looks like you guys at ESET need to reset my license dates - please can you do so ASAP. If there's a better solution, I'm all ears. Thanks, Janet. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted February 15, 2019 Administrators Share Posted February 15, 2019 Please provide us with your public license ID and we will check it out. Link to comment Share on other sites More sharing options...
Janet S 0 Posted February 16, 2019 Author Share Posted February 16, 2019 Hi Marcos, the ID is : 3AF-4JJ-CU9 PLease update me as soon as poss. Thanks. Link to comment Share on other sites More sharing options...
Janet S 0 Posted February 18, 2019 Author Share Posted February 18, 2019 Hey Marcos, please advise next steps. Thank you. 3AF-4JJ-CU9 PLease update me as soon as poss. Thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted February 19, 2019 Administrators Share Posted February 19, 2019 Developers have requested to provide your email address used for the Password Manager store. Please provide it to me via a personal message. Peter Randziak 1 Link to comment Share on other sites More sharing options...
Janet S 0 Posted February 21, 2019 Author Share Posted February 21, 2019 Thanks Marcos. how do I send you a personal message? Hey Marcos, please advise next steps. Thank you. 3AF-4JJ-CU9 PLease update me as soon as poss. Thanks. Link to comment Share on other sites More sharing options...
ESET Insiders stackz 109 Posted February 21, 2019 ESET Insiders Share Posted February 21, 2019 25 minutes ago, Janet S said: Thanks Marcos. how do I send you a personal message? Just hover over the top of Marcos name and in the drop menu that appears click on Message. Link to comment Share on other sites More sharing options...
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