axlgabo10 0 Posted February 15, 2019 Share Posted February 15, 2019 eset estimates I have a problem in a client, where the antivirus product was installed, however, this is not reflected in the ESMC console. Some observation about it, attached logs and captures efsw_logs.zip trace.log Link to comment Share on other sites More sharing options...
ESET Staff MartinK 378 Posted February 16, 2019 ESET Staff Share Posted February 16, 2019 (edited) Checked trace.log and EFSW product seems to be correctly detected, but it is no possible to verify that AGENT is actually connecting to ESMC from provided logs. Could you verify that AGENT works correctly and is connecting? Edited February 17, 2019 by MartinK Link to comment Share on other sites More sharing options...
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