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da_yoshman

ESET File Security 7.0.12018.0 - Checking for updates every 10 seconds

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Hi,

it's me again with another question :) I noticed that my clients are checking for updates every ten seconds, even if i disable all planned tasks ...

OS ist 2008R2 and these are provisioned servers (Citrix PVS 6.1/ XenApp 6.5)

Kind regards from Germany
Steffen

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Please raise a support ticket for your local customer care. I assume it could be that a policy is applied every few seconds or something like that so the issue will need to be investigated with the help from developers as well.

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Hi Marcos,

it seems that i found the solution myself :)

During my investigation i found that the protocol shows no entries for hips. But the logfile for hips was over 1mb and still updated/ growing ... I tried to empty the logfile with no success, also using eshell to clear the log was not successful :( So i booted in safe mode and delete the whole file and after booting in normal mode the file was recreated and updated and i see entries in the logviewer and i can clear the logfile AND most important - ESET is only checking every hour for updates 😎

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Yes i mean exactly this, but also viewing the log in eshell showed nothing

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