لا يقبل رمز تحقق (Does not accept verification code)

[zafeerzs007 0]

تم اغلاق الجوال ونسيت كلمة المرور ولا يقبل رمز تحقق من البريد الالكتروني 

علما أنه تم ادخاله بالشكل الصحيح من الأحرف الكبيرة والأرقام الانجليزية

 

Machine translation:
The mobile was closed and forgot password. Does not accept an email verification code.
Note that it is entered correctly in English letters and capital letters

Edited February 5, 2019 by Marcos
Machine translation added

[Marcos 5,071]

Since this is an English forum, we kindly ask you to post in English so that moderators and other users can understand and help you.

Please follow the instructions at https://support.eset.com/unlockems/. Should you be unable to resolve the issue, please contact your local customer care.