Carl S 1 Posted February 4, 2014 Share Posted February 4, 2014 Using ESET ESS 7x on Windows 8.1. Suddenly this morning, Chrome no longer works when the ESET firewall is turned on. I'm currently in interactive mode because I've had some problems with ESET quietly blocking things I don't want, but Chrome has been working fine recently. Only this morning it started getting blocked. When I turn off the firewall, Chrome works fine. See attached image of current settings. How do I get it to work? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted February 4, 2014 Administrators Share Posted February 4, 2014 Does it work in automatic mode? Link to comment Share on other sites More sharing options...
Guest Posted February 4, 2014 Share Posted February 4, 2014 Same issue here, since this morning, I get an "Unable to access the Network" for any tabs in Chrome. I can only get Chrome to work if I disable the Firewall. Automatic mode or any other modes produce the same issue. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted February 4, 2014 Share Posted February 4, 2014 I would reset the Firewall rules and see if issue is reproduced. hxxp://kb.eset.com/zap/SOLN3323 Link to comment Share on other sites More sharing options...
AManCalledJoseph 0 Posted February 4, 2014 Share Posted February 4, 2014 I got exactly the same issue which started today. I launched Google Chrome and I got notified by ESET that something was attempting to modify Chrome, which never had happened with Chrome before, or at least not while I was opening it. So I told ESET to deny the changes, but it gave me a "Failed to read firewall configuration" error. It immediately started blocking Chrome, despite it having the necessary permissions to go through. I haven't tried any other filtering methods nor have I restarted my computer since. I disabled my firewall and chrome works as usual. It's the first time something like this happens to me, and seeing as it happened to other people on the same day, probably around the same time, I'm guessing it's not something I can easily fix without Google or ESET releasing some sort of update or patch. Regardless, I'll try restarting my computer and switching filtering modes, although I doubt that'll help. Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,281 Posted February 4, 2014 Administrators Solution Share Posted February 4, 2014 In interactive mode, ESS may block the communication for a network-aware application as no window with action selection pops up due to a bug. In the advanced setup, navigate to Network -> Personal firewall -> Application modification detection, add the application to the list of exceptions until the issue is addressed in the next v7 build. Link to comment Share on other sites More sharing options...
SweX 871 Posted February 4, 2014 Share Posted February 4, 2014 I got exactly the same issue which started today. I launched Google Chrome and I got notified by ESET that something was attempting to modify Chrome, which never had happened with Chrome before, or at least not while I was opening it. So I told ESET to deny the changes, but it gave me a "Failed to read firewall configuration" error. It immediately started blocking Chrome, despite it having the necessary permissions to go through. I haven't tried any other filtering methods nor have I restarted my computer since. I disabled my firewall and chrome works as usual. It's the first time something like this happens to me, and seeing as it happened to other people on the same day, probably around the same time, I'm guessing it's not something I can easily fix without Google or ESET releasing some sort of update or patch. Regardless, I'll try restarting my computer and switching filtering modes, although I doubt that'll help. One wild guess is that Chrome got updated wich is why you saw that warning. I got one last month myself when I was updating Adobe Reader, but since I knew I was updating Adobe Reader I allowed the change to take place. Last time I used Chrome couple years ago it updated automatically in the background so it's possible that's what happened here too, and something changed wich is why ESET notified you. Link to comment Share on other sites More sharing options...
AManCalledJoseph 0 Posted February 4, 2014 Share Posted February 4, 2014 I included GoogleUpdate to list of applications excluded from modification detection (since Chrome didn't appear), and restarted my computer. It's all back to normal now, so that wasn't such a big deal after all, I guess.. And yes, a friend told me that Chrome runs the update service in the background when launched. Kind of annoying to have it update without telling you anything but oh well.... Link to comment Share on other sites More sharing options...
Carl S 1 Posted February 5, 2014 Author Share Posted February 5, 2014 I got no such warning, but later in the day, it started working. I made no changes and was never prompted. It just started working again. I suspect it has something to do with the Chrome update, but it is not clear. I will do as Marcos suggested and add it to the list of exclusions for modification protection. Link to comment Share on other sites More sharing options...
bartgrefte 0 Posted February 13, 2014 Share Posted February 13, 2014 (edited) Had the same problem. After Chrome updated itself about a week a go, ESS started blocking traffic. When I set ESS to exclude C:\Users\Bart\AppData\Local\Google\Chrome\Application\chrome.exe at "applications excluded from modification detection" for that process, Chrome immediately started working normal again. No reboot required. ESS never gave me a warning about this. Edited February 13, 2014 by bartgrefte Link to comment Share on other sites More sharing options...
bartgrefte 0 Posted May 21, 2014 Share Posted May 21, 2014 This problem still exists in ESS 7.0.302.26 and Total Commander 8.51a also gets blocked till I add it to the "applications excluded from modification detection" list. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted May 21, 2014 Administrators Share Posted May 21, 2014 This problem still exists in ESS 7.0.302.26 and Total Commander 8.51a also gets blocked till I add it to the "applications excluded from modification detection" list.The latest version of ESS is 7.0.317.4. Please download and install the latest version to see if it solves your issue. Link to comment Share on other sites More sharing options...
bartgrefte 0 Posted May 21, 2014 Share Posted May 21, 2014 The build-in updater says 7.0.302.26 is the most recent version. Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 1,171 Posted May 21, 2014 ESET Moderators Share Posted May 21, 2014 Hello Bartgrefte, the upgrade via build-in updater hasn't been launched yet. Link to comment Share on other sites More sharing options...
SweX 871 Posted May 21, 2014 Share Posted May 21, 2014 (edited) @bartgrefte You can download the latest version from the website and install it over your current (7.0.302.26) installation. Edited May 21, 2014 by SweX Link to comment Share on other sites More sharing options...
yesnoo 1 Posted March 13, 2015 Share Posted March 13, 2015 I got exactly the same issue which started today. I launched Google Chrome and I got notified by ESET that something was attempting to modify Chrome, which never had happened with Chrome before, or at least not while I was opening it. So I told ESET to deny the changes, but it gave me a "Failed to read firewall configuration" error. It immediately started blocking Chrome, despite it having the necessary permissions to go through. I haven't tried any other filtering methods nor have I restarted my computer since. I disabled my firewall and chrome works as usual. It's the first time something like this happens to me, and seeing as it happened to other people on the same day, probably around the same time, I'm guessing it's not something I can easily fix without Google or ESET releasing some sort of update or patch. Regardless, I'll try restarting my computer and switching filtering modes, although I doubt that'll help. One wild guess is that Chrome got updated wich is why you saw that warning. I got one last month myself when I was updating Adobe Reader, but since I knew I was updating Adobe Reader I allowed the change to take place. Last time I used Chrome couple years ago it updated automatically in the background so it's possible that's what happened here too, and something changed wich is why ESET notified you. Just want to know for info, was the FW set to automatic? Just want to know for info, if the FW is set to automatic then too "application modification detection" when detects program modification gives popup or not i.e allow/block popup or just notifies i.e no allow/block option or no popup & no notification? Link to comment Share on other sites More sharing options...
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