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MarcFL

False Positive - Amazon order email confirmations

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False Positives –  Just today, all Amazon order email confirmations are now triggering an Eset popup alert every time you view an Amazon email.   I forwarded the emails to samples@eset.com

 

Eset Log:

hxxp://g-ec2.images-amazon.com/images/G/01/x-locale/cs/te/MagicPixel.png

Blocked by internal blacklist

C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE

 

Note:  VirusTotal.com    No engines detected this URL EXCEPT Eset...

SEE:

https://www.virustotal.com/?gclid=EAIaIQobChMI2OHz_ZuZ4AIVh47ICh1PaQ5SEAAYASAAEgIt1_D_BwE#/url/50b9c8e5ccb590df791346e7895eae09a5ddcc4f240e28392577a8af665ce74e/detection

 

 

Edited by MarcFL

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Strange. The IP address, 23.45.65.31, is Akamai.

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I excluded the URL:  hxxp://g-ec2.images-amazon.com/images/G/01/x-locale/cs/te/MagicPixel.png
Note:  Replace hxxp with http

By adding it to Eset as follows:  Setup, Internet Protection, Web Access Protection, URL Address Management, Address List, List of Allowed Addresses.

This resolved the issue until Eset fixes this false positive.

110413302_EsetURLExclusion.jpg.c054a2b3cf6a506ead31e8543d945c3b.jpg

Edited by MarcFL

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Thanks.  It's been fixed.

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