the_quick 0 Posted January 17, 2019 Share Posted January 17, 2019 (edited) Hi All So after last update of the agent, lots of computers on the network reporting "Computer restart required". Most of the computers are shutdown for the night (proper shutdown) and I have even did manual shutdown, but it still show on console and on actual computer that it needs restart. Has anyone ever seen such problem? PCs are on Windows 10 Thanks Kris Edited January 17, 2019 by the_quick Link to comment Share on other sites More sharing options...
ESET Insiders rekun 42 Posted January 17, 2019 ESET Insiders Share Posted January 17, 2019 Hi In Windows 8+ a shutdown will only hibernate the Windows session, so a shutdown and power on is not the same as a reboot. So try to do a reboot instead. Link to comment Share on other sites More sharing options...
Justin 0 Posted January 18, 2019 Share Posted January 18, 2019 (edited) We have seen the issue happening when we upgrade eset endpoint versions . Restarting the system will not resolve the notification.You have to reboot the system through admin console or launch eset av on user pc and click on restart the pc alert to reboot the system. We have seen this eset 6v as well. Edited January 18, 2019 by Justin Link to comment Share on other sites More sharing options...
the_quick 0 Posted January 22, 2019 Author Share Posted January 22, 2019 (edited) Thanks guys for your replies We did all of those. Including rebooting through AV client. Message about need to reboot remains. Not every computer is affected, which makes it really strange. Edited January 22, 2019 by the_quick Link to comment Share on other sites More sharing options...
Recommended Posts