KOR 4 Posted January 13, 2019 Share Posted January 13, 2019 I have ESET Internet Security on my two computers and on my cell. I put Smart Security Premium on my new ASUS as a trial but want to use Internet Security when I purchase the license. Do I have to delete the 'premium' or can I install Internet Security over the Premium. Thank you. KOR- Link to comment Share on other sites More sharing options...
ESET Insiders anton83 103 Posted January 13, 2019 ESET Insiders Share Posted January 13, 2019 2 hours ago, KOR said: I have ESET Internet Security on my two computers and on my cell. I put Smart Security Premium on my new ASUS as a trial but want to use Internet Security when I purchase the license. Do I have to delete the 'premium' or can I install Internet Security over the Premium. Thank you. KOR- You just need to enter new key from Eset Smart Security Premium license in your current EIS install. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,548 Posted January 13, 2019 Administrators Share Posted January 13, 2019 You have 2 options: 1, Switch to ESET Internet Security by navigating to Help and support -> Change product. Then enter your new license key via Change license. 2, Uninstall ESSP and install EIS from scratch. After installation, enter your new license key in the activation window. Link to comment Share on other sites More sharing options...
KOR 4 Posted January 14, 2019 Author Share Posted January 14, 2019 Sorry Marcos but do not understand what you mean by "change product" . Link to comment Share on other sites More sharing options...
TomFace 539 Posted January 14, 2019 Share Posted January 14, 2019 (edited) 2 hours ago, KOR said: Sorry Marcos but do not understand what you mean by "change product" . Hello KOR. From your main ESET gui, go to help and support. There you'll see...... (as shown below). Regards, Tom Edited January 14, 2019 by TomFace Link to comment Share on other sites More sharing options...
KOR 4 Posted January 14, 2019 Author Share Posted January 14, 2019 Thank you Tom. I do not have that 'change product' box to click. KOR- Link to comment Share on other sites More sharing options...
Administrators Marcos 4,548 Posted January 14, 2019 Administrators Share Posted January 14, 2019 Please post a screen shot like the one from TomFace so that we can see how it looks like and what version of ESSP you have installed. Link to comment Share on other sites More sharing options...
KOR 4 Posted January 15, 2019 Author Share Posted January 15, 2019 Thank you for the help. I UNinstalled the ISP and put in IS. I wonder if that missing box to click is because it was a trial. The ESET Internet Security I have on my other computer has a license and shows the 'change' box. KOR- Link to comment Share on other sites More sharing options...
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