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I am trying to create a new APN/DEP Certificate. I have filled out the subject and clicked "submit request". There is a long pause followed by an error message:

Failed to create private key or CSR: Internal server error: Trace info: CEcpCommunicator: ECPSignAppleCsr request failed, error=0x10401001.


The trace.log says:

2019-01-03 13:25:49 Error: LicenseModule [Thread 7f94e67dc700]: SignAppleCsr: Failed to retrieve signed CSR [SeatID=xxxxxxxx]. Error: CEcpCommunicator: ECPSignAppleCsr request failed, error=0x10401001.
2019-01-03 13:25:49 Error: LicenseModule [Thread 7f94e67dc700]: CEcpCommunicator: ECPSignAppleCsr request failed, error=0x10401001.
2019-01-03 13:25:49 Error: CServerSecurityModule [Thread 7f95777fe700]: CEcpCommunicator: ECPSignAppleCsr request failed, error=0x10401001.
2019-01-03 13:25:50 Error: ConsoleApiModule [Thread 7f94cdfab700]: 2081 Error while processing CreateCertificateRequestAndPrivateKey 157943: CEcpCommunicator: ECPSignAppleCsr request failed, error=0x10401001.


Any ideas?

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