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Posted (edited)

My new Dell laptop has Windows 10. My indexing software, Sky v7.0 Pro Ed, won't work on my Dell. SKY tech says I must uninstall ESET and use the security software than comes with Microsoft. I don't want to do that. Can you help me remain a customer of ESET?

Edited by Joan Soo
corrected spelling
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Posted

What ESET product do you have installed? Does the issue actually start to manifest after installing ESET and uninstalling ESET makes the application work normally? How does the issue manifest? Does pausing protection or disabling protection modules (e.g. protocol filtering or HIPS followed by a computer restart) make a difference?

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