EraAgentSvc failed to start during installation

[Athmane Moundji 0]

Hello team  ,

 

Kindly , We receive the below error

EraAgentSvc failed to start during installation of Eset Agent

[ewong 7]

I believe it's because you're running the installation as a non-Administrator (judging from the message).

 

[MartinK 378]

This errors comes from clean installation of ESET Management Agent 7, or during upgrade from previous versions? Most common startup problems are caused by missing or partially missing MS Visual Studio 2015 runtime libraries - could you verify this windows components is installed?

Also it would help if you could try to start c:\Program Files\ESET\RemoteAdministrator\Agent\ERAAgent.exe manually from Administrator terminal in a moment of installer failure (file will be removed once installer is finished) and provide us output of that attempt, either console output or screenshot of error message shown.