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sjolander

Unable to activate my license

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Hello

I just bought 3 license for Eset Nod 32 Antivirus.

When im trying to activate my key it says after a while :
Unable to verify. Activation server could not be reached.
Error Code : ECP:20003.

What to do?

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Im usually behind a router and it has never been a problem earlier with updates or activations.
I tried to put the network cable right into my fiber connection instead but still the same error persists.

eset1.JPG

Edited by sjolander

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Please provide a Wireshark pcap log from time when you attempt to activate the license.

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2 hours ago, sjolander said:

Still no luck with activation.
Guess ill have to contact your support.

Can you get a solution ?

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So i tried to install and activate this license at my mothers computer at her home and it did indeed work here.

Same router and everything.

Ill try again at my home when i get back from the holidays.

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Must i reformat my computer to get this to work?

Still unable to activate here.
I bought and paid this license but im still unable to active at my computers.

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My problem is solved, i called the support.

Somehow changes were made to this file: C:\Windows\System32\drivers\etc\hosts

Remove the line
127.0.0.1 edf.eset.com

.. and everything should be fine.
I have now been able to activate my licenses.

Thanks.

 

Edited by sjolander

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