laurentlmartin 0 Posted December 16, 2018 Posted December 16, 2018 I got an alert message via email saying "someone has logged on my device using Phantom Account". Why do I get this message when my laptop is with me and I didn't use the Phantom Acct to sign in?
Administrators Marcos 5,468 Posted December 16, 2018 Administrators Posted December 16, 2018 Please make sure the device is not marked as missing in the Anti-Theft portal. If it is, mark it as not missing and click refresh in Anti-Theft on the machine. If that doesn't help, please drop me a personal message with your my.eset.com registration email address and provide the name of the troublesome device as well.
laurentlmartin 0 Posted December 16, 2018 Author Posted December 16, 2018 Thanks but how/where do I check if it's marked as missing?
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