Kieran Barry 11 Posted December 13, 2018 Share Posted December 13, 2018 Hi all, I am encountering an issue in where an error is occurring every time I try to add our business license into ELA. When trying to add the license, a message reads: "Sorry for the inconvenience, there was an error processing your request". I am 100% sure that I am getting the license key and ELA password right and can't figure out why this is happening. Thank you and Kind Regards, Kieran Barry Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted December 14, 2018 ESET Staff Share Posted December 14, 2018 Can you please send us the affected license in a private message? I will have it checked with our support department. Also, what was your procedure? Were you just trying to login using the key / password, or you have created a security admin account, in which you were adding the license? Thanks, Link to comment Share on other sites More sharing options...
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