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failed to send wake-up call: eset push notification service not available.


Orascu Vlad
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Hello,

When I push a "send a wake up call" I get  "failed to send wake-up call: eset push notification service not available."

I am not using any proxy and the Eset Endpoint and agent are updated.

How can I fix this?

Thank you

Edited by Orascu Vlad
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Hello Marcos

 

Could it be something else also? 

I have spoke to the FW technicians, port 8883 is now open from us to epns.eset.com but it still does not work.

Is epns.eset.com configured to respond to ping? How can I test?

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It's pingable:

Pinging epns.eset.com [91.228.167.23] with 32 bytes of data:
Reply from 91.228.167.23: bytes=32 time=2ms TTL=55
Reply from 91.228.167.23: bytes=32 time=2ms TTL=55
Reply from 91.228.167.23: bytes=32 time=2ms TTL=55
Reply from 91.228.167.23: bytes=32 time=2ms TTL=55

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  • 3 weeks later...

Still does not work. I have tried everything, ESMC and agent are permeable to EPNS but still nothing.

Why did you remove the WoL with magic packet?

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