Shirley Weber 0 Posted December 9, 2018 Share Posted December 9, 2018 (edited) I may have to refund before my 30 days is up but would like to get a response from Eset first. Edited December 9, 2018 by Shirley Weber Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted December 10, 2018 Administrators Share Posted December 10, 2018 This has been discussed here recently. To sum it up: - There is nothing like 100% malware detection / protection. Every antivirus misses threats, some less, some more. ESET uses various protection modules that protect users at different layers. For details about ESET's protection layers, please read more at https://www.eset.com/int/about/technology/. - There are dozens of thousands of new malware variants that emerge on a daily basis. Every test has a very limited test set. This particular "tester" works for Emsisoft as he stated on the web. To avoid suspicion of biased verdicts, testing should be left to prestigious organizations, such as AV-Comparatives, SE Labs, AV-Test, Virus Bulletin, etc. These reputable testing organizations adhere to AMTSO testing principles and: 1, provide AV vendors with samples or hashes of missed files for verification and give vendors time to dispute detections, 2. perform real-world tests to reflect real-world scenario as much as possible. Neither of this happened in this case; we didn't have a chance to verify and dispute detections nor the test was performed in real-world conditions and at least one important protection layer was skipped in the test. Link to comment Share on other sites More sharing options...
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