lukpal19 0 Posted January 22, 2014 Share Posted January 22, 2014 Hi, We are trying to install 64 bit version of ESET Endpoint Security 5.0.2225. During installation BSOD appears with code 0x0000001E 0xffffffffc000000 and only system recovery helps. where can I send MEMORY.DMP, so you can check this? Operating System: Windows 7 Professional 64 bit Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted January 22, 2014 Administrators Share Posted January 22, 2014 Hello, does BSOD occur also if you run installation with the computer disconnected from network? Link to comment Share on other sites More sharing options...
lukpal19 0 Posted January 23, 2014 Author Share Posted January 23, 2014 Hello, The same situation. what else I can do? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted January 24, 2014 Administrators Share Posted January 24, 2014 Please compress the memory dump, put your nick at the beginning of the archive's name and upload it to a safe location. If needed, I can provide you with access to our ftp server. Link to comment Share on other sites More sharing options...
lukpal19 0 Posted January 31, 2014 Author Share Posted January 31, 2014 Hi Marcos, I have sent you credentials to our FTP server so you can download DMP file. Please let me know if you discover something. At this moment fe are using your competitior software on this computer but I would like tu use everywhere Anitivirus Software form the same vendor. Link to comment Share on other sites More sharing options...
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