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Haresh2015

Critical error during installing EM Agent v7

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Critical error during installing EM Agent v7.0.577.0 and installation rolling back, but EES v7 and ERA Agent v.6.4 installed successfully.

See attached installer log.

agentint.log

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The cause of the failure is:
ERROR: CNativeSqliteConnection: Unable to open database. Reason: unable to open database file, Code: 14

Maybe a Procmon log would shed more light. I'd suggest contacting your local customer care so that the case is properly tracked.

 

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