ESET NOD32 Antivirus can't install using Live installer.

[Haresh2015 3]

ESET NOD32 Antivirus can't install using Live installer and error in bootstrap log.

[2018.11.30 07:24:13] BTS dbg  Setting property "bts.token.error" to value "20031".
[2018.11.30 07:24:13] BTS fat  Initialization failed.

We have check issue in two system (Windows 7 & 8.1), but both same issue
also trying import certificate https://support.eset.com/kb6208 

find attached ESET Log Collector Log & bootstrapper log.

bootstrapper_20181130072412.log

ELC_logs.zip

Edited November 30, 2018 by Haresh2015

[Haresh2015 3]

Any have solution?

[Marcos 5,741]

Personally I haven't come across such issue yet. Please contact your local customer care so that the case is properly tracked and communicated with developers.