Haresh2015 3 Posted November 30, 2018 Share Posted November 30, 2018 (edited) ESET NOD32 Antivirus can't install using Live installer and error in bootstrap log. [2018.11.30 07:24:13] BTS dbg Setting property "bts.token.error" to value "20031". [2018.11.30 07:24:13] BTS fat Initialization failed. We have check issue in two system (Windows 7 & 8.1), but both same issue also trying import certificate https://support.eset.com/kb6208 find attached ESET Log Collector Log & bootstrapper log. bootstrapper_20181130072412.log ELC_logs.zip Edited November 30, 2018 by Haresh2015 Link to comment Share on other sites More sharing options...
Haresh2015 3 Posted December 4, 2018 Author Share Posted December 4, 2018 Any have solution? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted December 4, 2018 Administrators Share Posted December 4, 2018 Personally I haven't come across such issue yet. Please contact your local customer care so that the case is properly tracked and communicated with developers. Link to comment Share on other sites More sharing options...
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