Haresh2015 3 Posted November 30, 2018 Posted November 30, 2018 (edited) ESET NOD32 Antivirus can't install using Live installer and error in bootstrap log. [2018.11.30 07:24:13] BTS dbg Setting property "bts.token.error" to value "20031". [2018.11.30 07:24:13] BTS fat Initialization failed. We have check issue in two system (Windows 7 & 8.1), but both same issue also trying import certificate https://support.eset.com/kb6208 find attached ESET Log Collector Log & bootstrapper log. bootstrapper_20181130072412.log ELC_logs.zip Edited November 30, 2018 by Haresh2015
Administrators Marcos 5,741 Posted December 4, 2018 Administrators Posted December 4, 2018 Personally I haven't come across such issue yet. Please contact your local customer care so that the case is properly tracked and communicated with developers.
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