itman 1,806 Posted November 26, 2018 Posted November 26, 2018 Win 10 Home x(64) 1803, Eset IS 12.0.27, IE11. Not receiving Eset alerts on both eicar tests plus cloudcar test. Other tests do produce an Eset alert. Note: did not run the compressed malware tests. Eset did block the downloads however as evidenced by entries in both the detection log and quarantine files.
Most Valued Members cyberhash 201 Posted November 26, 2018 Most Valued Members Posted November 26, 2018 Bizarre , alerts showing properly on ESSP with the same windows setup. Tested with IE11, EDGE, Firefox and all working ok Maybe just isolated issue with EIS ??
itman 1,806 Posted November 26, 2018 Author Posted November 26, 2018 I ran a few other eicar test downloads on other web sites just to verify that it wasn't something to do with the AMTSO site downloads. Same result - no alerts from Eset.
Most Valued Members Nightowl 206 Posted November 27, 2018 Most Valued Members Posted November 27, 2018 (edited) X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H* When you paste this into notepad and then you try to save it , also ESET doesn't detect it? , if yes then there is something wrong. ESET Linux do detect it and remove it. Edited November 27, 2018 by Rami
itman 1,806 Posted November 27, 2018 Author Posted November 27, 2018 (edited) 3 hours ago, Rami said: When you paste this into notepad and then you try to save it , also ESET doesn't detect it? Eset's blocking/removal is fine. It is just not alerting that it did so. Previously, all eicar detections resulted in an Eset popup alert. I also noticed in the last day or so, I am no longer getting an Eset popup notification when signature updating has occurred. I am going to reinstall IS 12.0.27 and see if that resolves these issues. -EDIT- I might hold off on this since a NOD32 user just posted he is having issues imported his prior exported settings. I have "tons" of customized settings I don't want to lose. Edited November 27, 2018 by itman
itman 1,806 Posted November 27, 2018 Author Posted November 27, 2018 Reinstall of IS 11.0.27 didn't correct the issue. So as far as I am concerned, the lack of alerting is a bug.
Administrators Marcos 5,462 Posted November 27, 2018 Administrators Posted November 27, 2018 Please provide me with exported configuration so that I can check if you didn't disable a setting that could affect it.
itman 1,806 Posted November 27, 2018 Author Posted November 27, 2018 (edited) 1 hour ago, Marcos said: Please provide me with exported configuration so that I can check if you didn't disable a setting that could affect it. Eset_Settings_12-0-27_11-27-2018.zip Edited November 27, 2018 by itman
itman 1,806 Posted November 27, 2018 Author Posted November 27, 2018 @Marcos , I found the issue. Somehow "minimum verbosity of events to display" got set to the Error level versus Diagnostic. I honestly don't recall fooling around with that setting.
Most Valued Members cyberhash 201 Posted November 27, 2018 Most Valued Members Posted November 27, 2018 13 minutes ago, itman said: @Marcos , I found the issue. Somehow "minimum verbosity of events to display" got set to the Error level versus Diagnostic. I honestly don't recall fooling around with that setting. "Informative" is the default setting and should display the alerts
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