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Issue updating Agents


Waltered
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I'm trying to update my 150 computers with eset on it.

Since the new releases the past few days all of the agents are out of date.

From the dashboard when I go to the 'Product version status' select 'Agent' and then 'Update installed ESET products' it just says 'No ESET products, which can be updated automatically have been found'

Should I be able to update the agents from there or is there a better way of doing it?

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  • ESET Staff

Hello @Waltered. Agents are actually not possible to be updated using "one click action" from the dashboard. Recommended approach would be to create a "security management center component upgrade task" and target it on your ecosystem (you can do it first on a test group, and then roll it out to the rest of your computers).

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Thanks @MichalJ

When I do this should I first uninstall the current agents or is it ok to just install the latest one?

 

When I go to create a "security management center component upgrade task" is the task category 'Operating System' and then  'Software Install' ??

Edited by Waltered
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