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axlgabo10

ESET corrupted file

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Hello,
After manually migrating the ERA console from version 6 to version 7, importing the certificates appeared my computers without problems, but when updating the agents and products from the console I have errors in the equipment with respect to the updates, the weird thing is that it is in Some. Attached capture and logs.

 

Any recommendation? already install manually, and nothing

Captura.png

efsw_logs.zip

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Couldn't it be that you use Fortinet or another firewall? It is a known issue of especially Fortinet firewalls that they corrupt update files.

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yes, is a fortinet or checkpoint I do not remember, So the correct thing is to make exclusions in the firewall?

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This is an example of how Fortinet corrupts files. In the left pane you can see data being replaces with zeroes:

image.png

Usually at offset 1MB (including HTTP header), a 73-byte section is zeroed. This problem occurs with large files like em002_32_l0.dll.nup, em002_64_l0.dll.nup, em002_64_l1.dll.nup, em023_64_l0.dll.nup, em023_64_l1.dll.nup.

Not sure if creating an exception will be enough, please try.

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