hattje 0 Posted November 10, 2018 Share Posted November 10, 2018 (edited) Hello! I booted my computer today and noticed that EAV did not start. Then i tried to fint antivirus .exe file to run it manually. Coulnt find it. Searched from "This PC" for "ESET". Found some folders and files but not the actual .exe . There was no folder under program files but in a folder called Appdata or something. Well ok, next step was to download the installer once more but it said that i have newest version installed...Then tried to uninstall antivirus all together but then it didnt let me to uninstall. It said "service eset service ekrn could not be installed verify that you have sufficient privileges to remove system services" something. The thing is the only file from ESET i have in my computer is downloaded installer. I just cant figure it out. Suspectin some kind of malware or virus is making it even worse. Hope you guys can help me Edited November 10, 2018 by hattje Link to comment Share on other sites More sharing options...
Administrators Marcos 5,050 Posted November 10, 2018 Administrators Share Posted November 10, 2018 Please carry on as follows: - try uninstalling ESET via "Add or remove programs" - in safe mode, run the Uninstall tool - install v12 from scratch Link to comment Share on other sites More sharing options...
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