ESET Parental Control does not function

[Nir Ezry 0]

Hi,

I got ESET Parental Control on my kid's mobile devices.

for few days now I can no longer login on the PC to change rules, and on the mobiles it always says time is up for today.

When trying to login I get the page as attached with the following URL :

https://login.eset.com/Login/Index?returnUrl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dpcp%26redirect_uri%3Dhttps%253A%252F%252Fparentalcontrol.eset.com%26response_mode%3Dform_post%26response_type%3Did_token%26scope%3Dopenid%2520mecac%26state%3DOpenIdConnect.AuthenticationProperties%253DgG1ESnd2IQc2aYXDW0zgTapK1v-PB4HXVyih1Nq4NOZvo91tbTV8pGh4s8rflymQ7IhoMOFTc-AA3G-lmsKHTrKw-CKZ8j03InvzWvNaRFI9GgqlXRgVbiTCTSTuwjKoWDsY-zQzJWD2pE4WA6g9v9GJ6cgxTf8WnE5sIx3TRsMRCNn_DQCWAQUfMUT9Si32%26nonce%3D636772159879869043.NWRjMmQwN2ItNDQyYy00NTlhLWJmM2QtZDIzYmYwMWNkODU0N2JhYTQ5NjgtOGRmOS00NDExLTkxYjgtMzdkMGQ1MzdmNGRh%26x-client-SKU%3DID_NET451%26x-client-ver%3D5.2.1.0

Is that global or just for few clients ?

Thanks

Nir

[Peter Randziak 1,130]

Hello @Nir Ezry,

it was a global issue, we were experiencing an unexpected situation on that site, but it was already resolved, can you please confirm?

Regards, P.R.