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Client is twice in remote management console


pronto
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Hi Community,

I have some clients in the management console twice, these are the ones I manually added to the group but then installed the agent locally. The ones with OK status are the ones I installed locally and want to keep and the other two are the ones I would like to get rid of. Can I just delete them and if so, which option to delete should I use.

Thx & Bye Tom

Bildschirmfoto 2018-11-07 um 15.03.39.png

Bildschirmfoto 2018-11-07 um 15.03.20.png

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  • ESET Staff

Please choose "Remove computer from database" and "Do not deactivate" (you should be asked after). There is no need to use other operations, as this device was actually never active and there is no data present in ERA/ESMC.

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