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Endpoint AV failing to install on 7 out of 115 clients


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There is nothing special about these 7 computers, they are all just giving the error "Failed to sync the package repository".

All have the v7 agent, multiple reboots attempted.   Any suggestions?

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  • ESET Staff

Please check also AGENT's trace.log on client machine. This specific error means that is was not even possible to download metadata from ESET's repository.eset.com servers. This is most probably caused by wrong configuration or network problems. Could you verify HTTP proxy configuration of those clients, and if used, whether proxy is accessible for them?

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