sksksk 2 Posted October 30, 2018 Share Posted October 30, 2018 There is nothing special about these 7 computers, they are all just giving the error "Failed to sync the package repository". All have the v7 agent, multiple reboots attempted. Any suggestions? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,923 Posted October 30, 2018 Administrators Share Posted October 30, 2018 Please pm me your public IP address so that we can check on the repository servers what happened. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 376 Posted October 30, 2018 ESET Staff Share Posted October 30, 2018 Please check also AGENT's trace.log on client machine. This specific error means that is was not even possible to download metadata from ESET's repository.eset.com servers. This is most probably caused by wrong configuration or network problems. Could you verify HTTP proxy configuration of those clients, and if used, whether proxy is accessible for them? Link to comment Share on other sites More sharing options...
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