mrothe 0 Posted October 26, 2018 Share Posted October 26, 2018 Hi. I am attempting to scan a number of file-shares on a NetApp device from a server 2016 VM running ESET File Server Security 7.0.12014.0 The problem that I have is that the NetApp snapshot technology dynamically creates a \\netapp\sharename\~snapshot\hourly.2018-10-25_XXXX directory each hour and, since this is a fairly large share that takes a while to scan, the scan never finishes, It also gives a lot of duplicates of threats that have been discovered in each hourly snapshot. I know I can exclude directory paths from the real-time scanning and I can exclude particular file extensions from an on-demand scan profile but I can't see a way of excluding the ~snapshot directory entirely. There are several hundred other directories in the share so I don't want to have to add each one manually as a target. Does anyone know if there's a workaround for this? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,929 Posted October 26, 2018 Administrators Share Posted October 26, 2018 Unfortunately, there is no solution nor workaround for that. Link to comment Share on other sites More sharing options...
mrothe 0 Posted October 29, 2018 Author Share Posted October 29, 2018 Hi. I spent some time looking at this last week and I think I've found a solution. I added the full network path into the "Detection Engine" -> "Exclusions" list on the security management centre and it worked. Link to comment Share on other sites More sharing options...
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