pps 4 Posted October 25, 2018 Share Posted October 25, 2018 Hello I get this error from 4 computers so far: XX/XX/2018 XX:XX:XX XX – During execution of %SCANNER% – Module concerned Antispam protection on the computer XXXXXXX, the following event occurred: Antispam: Unexpected exception (0022). – Description of a non virus event 1st pc: era 6.6.2089.1 2nd pc: era 6.6.2089.1 3rd pc: era 6.6.2078.5 4th pc: era 6.6.2078.5 Can you purpose any solution? Thanks, Peter Following Settings in ERA Web console: Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted October 25, 2018 Administrators Share Posted October 25, 2018 Does it happen when an address is added to user's address book? Does temporarily disabling these options make a difference? Link to comment Share on other sites More sharing options...
pps 4 Posted October 26, 2018 Author Share Posted October 26, 2018 (edited) Hello, This setting decreases about 20% the amount of errors but does not resolve the issue. Is there anything else I still missing, do you want to send some logs? Thanks, Peter Edited October 26, 2018 by pps Link to comment Share on other sites More sharing options...
pps 4 Posted October 29, 2018 Author Share Posted October 29, 2018 @Marcos can you help me out? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted October 29, 2018 Administrators Share Posted October 29, 2018 Since I have no clue, I'd recommend contacting your local customer care, provide them with a link to this topic as well as with logs gathered by ELC. Link to comment Share on other sites More sharing options...
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