tommy456 12 Posted October 24, 2018 Share Posted October 24, 2018 From your product user guide, puzzled by this???? 6.7 How to unlock Advanced setup When you want to access protected Advanced setup, the window for entering the password is displayed. If you forget or lose your password, click the Restore password option below and enter the email address you used for license registration. ESET will send you an email with the verification code. Enter the verification code and then write and confirm the new password. The verification code is valid for 7 days. You can also restore password via your my.eset.com account. Use this option, if the license is associated with your ESET License Manager. If you cannot remember your email address, click I don't know my email address and you will be redirected to the ESET website to quickly contact our Customer Care department. Generate code for Customer Care – This option will generate the code to be provided to Customer Care. Copy the code provided by Customer Care and click I have a verification code. Enter the verification code and then write and confirm the new password. The verification code is valid for 7 days. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted October 24, 2018 Administrators Share Posted October 24, 2018 What is not clear? By default no password is set, ie. settings are not password protected. Link to comment Share on other sites More sharing options...
tommy456 12 Posted October 24, 2018 Author Share Posted October 24, 2018 When you want to access protected Advanced setup As i read it implied that it was password protected by default, Are you saying that this is user defined, ie you don't have to have it? Link to comment Share on other sites More sharing options...
FeMaster 0 Posted October 24, 2018 Share Posted October 24, 2018 31 minutes ago, tommy456 said: When you want to access protected Advanced setup As i read it implied that it was password protected by default, Are you saying that this is user defined, ie you don't have to have it? I've NEVER had a password on my advanced setup. Matter of fact, I didn't know you could have one until I read this and went hunting through the settings. Maybe I just breezed by it during initial setup or something, but I can confirm that there is no password by default. I do see, now that I've gone looking for it, that there is in fact an area in the advanced setup section where you can enable it and set a password of your choosing. Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 25, 2018 Share Posted October 25, 2018 (edited) Go to the help and support section of your ESET product and then search "Password". This will give you an explanation as shown below. It is a user defined setting. The purpose is to prevent unauthorized changes/access to your established settings. It is optional. I use it, just be aware you will be asked for your password to do "some" things (i.e.... stop a scheduled scan, anything in advanced setup...etc). Edited October 25, 2018 by TomFace Link to comment Share on other sites More sharing options...
tommy456 12 Posted October 25, 2018 Author Share Posted October 25, 2018 It was just the way it read in the guide, i thought they had changed it, so it was reliant on an online account which IMO wouldn't be a good move only a hindrance to those who do not use or want this feature Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted October 25, 2018 Administrators Share Posted October 25, 2018 30 minutes ago, tommy456 said: It was just the way it read in the guide, i thought they had changed it, so it was reliant on an online account which IMO wouldn't be a good move only a hindrance to those who do not use or want this feature It doesn't require an account at my.eset.com. You can choose to send an email with a validation link to your registration email address or generate a code for customer care: Link to comment Share on other sites More sharing options...
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