Max Leb 0 Posted October 23, 2018 Share Posted October 23, 2018 (edited) Bonjour, J'ai réinstallé mon antivirus ESET et j'ai perdu la clé de licence que j'ai sans doute supprimé de mes mails il y a longtemps. Comment puis-je la récupérer ? Merci d'avance. Machine translation:I reinstalled my ESET antivirus and lost the license key that I probably deleted from my emails a long time ago.How can I get it back? Edited October 23, 2018 by Marcos Machine translation added Link to comment Share on other sites More sharing options...
Administrators Marcos 5,397 Posted October 23, 2018 Administrators Share Posted October 23, 2018 We kindly ask you to post in English so that moderators and most of other users can understand you. As for retrieving your lost license key, you can try filling in your registration email address at https://www.eset.com/int/support/lost-license/. If you don't receive any email, please contact your local seller from whom you purchased your license. Link to comment Share on other sites More sharing options...
Max Leb 0 Posted October 23, 2018 Author Share Posted October 23, 2018 Hi Marcos, Thanks for your support, it worked. BUT i lost 1 year of licence... Can you check my account, there is a mistake... How can i get back my real licence ? Thanks Link to comment Share on other sites More sharing options...
Max Leb 0 Posted October 29, 2018 Author Share Posted October 29, 2018 ok i'll see if i find an other AV. Thanks Link to comment Share on other sites More sharing options...
TomFace 539 Posted October 29, 2018 Share Posted October 29, 2018 3 hours ago, Max Leb said: ok i'll see if i find an other AV. Thanks Have you contacted your original reseller/distributor? Regards, Tom Link to comment Share on other sites More sharing options...
Max Leb 0 Posted October 30, 2018 Author Share Posted October 30, 2018 I bought the licence on eset.com Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted November 4, 2018 Most Valued Members Share Posted November 4, 2018 On 10/30/2018 at 8:34 PM, Max Leb said: I bought the licence on eset.com Store your license somewhere you won't lose it. Link to comment Share on other sites More sharing options...
Max Leb 0 Posted November 6, 2018 Author Share Posted November 6, 2018 thanks for that, it helped a lot... Link to comment Share on other sites More sharing options...
Max Leb 0 Posted November 6, 2018 Author Share Posted November 6, 2018 i will just find an other AV, this will help much more... Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 396 Posted November 8, 2018 Most Valued Members Share Posted November 8, 2018 On 11/6/2018 at 6:45 PM, Max Leb said: i will just find an other AV, this will help much more... Depends what you want. So far Eset hasn't let me down and others are. Your best bet is to go to the eset support page and open a ticket. The forum is good for discussing stuff but it is always recommended to email them directly Link to comment Share on other sites More sharing options...
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