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Posted

Eset Internet Security  11.2.63.0

After the license was renewed, the update does not work. There is an error message Module Update Failed.
I emptied the update cache. Restarted several times. The license is activated.
I also reinstalled Eset.

What can I do?

mfg refi

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eset2.png

Posted

Since this is an English language forum, you will have to post in English why the Eset module update failed.

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Posted

Please carry on as follows:

- enable network protection and update engine advanced logging in the advanced setup -> tools -> diagnostics
- run update
- stop logging
- gather logs with ELC and provide me with the generated archive.

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