refilix2018 0 Posted October 14, 2018 Share Posted October 14, 2018 Eset Internet Security 11.2.63.0 After the license was renewed, the update does not work. There is an error message Module Update Failed. I emptied the update cache. Restarted several times. The license is activated. I also reinstalled Eset. What can I do? mfg refi Link to comment Share on other sites More sharing options...
itman 1,659 Posted October 15, 2018 Share Posted October 15, 2018 Since this is an English language forum, you will have to post in English why the Eset module update failed. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted October 16, 2018 Administrators Share Posted October 16, 2018 Please carry on as follows: - enable network protection and update engine advanced logging in the advanced setup -> tools -> diagnostics - run update - stop logging - gather logs with ELC and provide me with the generated archive. Link to comment Share on other sites More sharing options...
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