Email in Outlook 2010 (infected items)

[Vitokhv 0]

ESET Internet Security 11.2.63.0

Why antivirus does not add to the quarantine with the virus?
How to send a virus file to the lab now?

 

 

[Marcos 5,074]

Detected and cleaned email attachments are not quarantined. However, with the ESET LiveGrid feedback system enabled suspicious and detected files are submitted to ESET automatically.

[Nightowl 202]

@Vitokhv , How did you know that this was a virus? , because ESET has labeled it as suspicious as seen in the screenshot?

[Vitokhv 0]

On 10/15/2018 at 6:13 PM, Marcos said:

Detected and cleaned email attachments are not quarantined. However, with the ESET LiveGrid feedback system enabled suspicious and detected files are submitted to ESET automatically.

In general, the attachment in the letter is destroyed or overwritten?
Maybe the link to the attachment is deleted, and the file virus in the .pst file?

Edited October 16, 2018 by Vitokhv

[Marcos 5,074]

The attachment was either removed by email protection before it reached Outlook or it was detected and removed by the Outlook plug-in. The thing is it's nowhere to be found on your disk, neither in the pst file.