Anti-theft locked all my user accounts, Only phantom account is showing.

[NAVEEL 0]

I just wanted to try the anti-theft feature.It rebooted and came with all accounts hided.

I can only see the phantom/fake account. I am unable to "check my data and install anything", everything is hide.

I am a new user, just two days ago I installed a ESET / NOD32 trial version for business users. Now I am unable to use my old data.

Please help me , it is quit urgent, waiting for your reply.
Thank you.

Edited October 10, 2018 by NAVEEL

[Marcos 5,070]

This happens if you mark a machine as missing in the Anti-Theft portal. Please drop me a message with your my.eset.com login email address as well as the name of the machine so that I can check its AT status.