Microbe 3 Posted October 9, 2018 Share Posted October 9, 2018 Hi Team, Just wondering, as I have a few resellers asking with the new release of ESMC v7; will the issue of still seeing duplicated activations in ELA/EBA be resolved? They just want to ensure this has been resolved prior to manual upgrades https://support.eset.com/KB6925/ (Sorry old topics had been archived, hence new topic) Thanks, Alison Link to comment Share on other sites More sharing options...
Pinni3 21 Posted October 10, 2018 Share Posted October 10, 2018 Im not team member but I would advice to maintaine Your licence. There is a task to delete not connecting devices to consol in specified period of time. Duplicate entries are not hard to find in ELA and they appears when (mostly) when id of agent changed. Link to comment Share on other sites More sharing options...
Microbe 3 Posted October 10, 2018 Author Share Posted October 10, 2018 Hi Pinni3, Thanks for your reply. Yes, this is the workaround our resellers are currently using, however, was looking for an update if v7 has resolved this 'undocumented feature' Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted October 10, 2018 ESET Staff Share Posted October 10, 2018 Hello, nope, this is unfortunately still not fixed. In the recent release of V7 of ESMC, we are piloting a new, more robust HW fingerprinting system. Based on the testing results, we will implement similar logic into our licensing system, that should prevent seat duplication. Link to comment Share on other sites More sharing options...
Microbe 3 Posted October 10, 2018 Author Share Posted October 10, 2018 Hi Michal, Thanks for the update. Keep us all posted when it is fixed. I gather you mean EBA will have the similar new logic? Ali Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 430 Posted October 11, 2018 ESET Staff Share Posted October 11, 2018 That’s correct. When we talk licensing, we mean the backend systems behind EBA. Link to comment Share on other sites More sharing options...
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