Jump to content

Problem With Clear Rogue list


kamiran.asia
 Share

Recommended Posts

Hi dears,

We have problem in clearing Rogue list in ESMC7 .

In this network we have 4 Servers that they had rogue detection before and right now there ins no RD Sensor installed on them, So when we send Reset RD Task, it will failed and we can not clear the Rogue List.

 

What We can do ?

Also Those servers are not available so we can install RD sensor and then send Reset task.

Can we delete Rogue in SQL database and with table can we clean ?

Link to comment
Share on other sites

  • ESET Staff

You can remove the computers from ERA. Removal of computer will result in removing also all of the logs related to that computer, including the RD senror reports. If the agent is installed, it would reappear, and sync the information back, with the exception of the things that happened in the past (threat logs, etc). If you would have a V7 agent installed, status will be reset automatically after RD sensor uninstall. Otherwise the RD sensor database reset would help.

Link to comment
Share on other sites

8 minutes ago, MichalJ said:

You can remove the computers from ERA. Removal of computer will result in removing also all of the logs related to that computer, including the RD senror reports. If the agent is installed, it would reappear, and sync the information back, with the exception of the things that happened in the past (threat logs, etc). If you would have a V7 agent installed, status will be reset automatically after RD sensor uninstall. Otherwise the RD sensor database reset would help.

Yes that's right.

Link to comment
Share on other sites

  • ESET Staff

Just one more comment.I was informed by the devs, that the logs will be removed only in case, when the machine is not in the ESMC DB, during the overnight cleanup (which usually starts at midnight). 

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...