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"unable to open" on all files during Smart Scan


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I run my first smart scan of Nod32 on Ubuntu 16.04LTS. As far as I can tell with the 1 million + files in the log, all of them could not be opened by NOD32, giving an "unable to open" error. What could be wrong with it? Do I need to change permissions, and if so, how?

Running version 4.0.90.0, Virus sig db 18180.

Thanks,

Pieter

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Hello Pieter. Are the "unable to open" files listed as "system volume information" and they appear in a yellow/amber color?

If so,  it's OK...take a look at this KB https://support.eset.com/kb2155/

Or is it something entirely different? If so, a screen shot would help.

Best regards.

Tom

Edited by TomFace
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17 hours ago, wokkiedokkie said:

I run my first smart scan of Nod32 on Ubuntu 16.04LTS. As far as I can tell with the 1 million + files in the log, all of them could not be opened by NOD32, giving an "unable to open" error. What could be wrong with it? Do I need to change permissions, and if so, how?

Running version 4.0.90.0, Virus sig db 18180.

Thanks,

Pieter

I have the same thing with my Nod32 , a lot of unable to open reports , but I can understand that because  the scan is not running as Administrator as far as I know , and AppArmor if working properly , should block Nod32 from accessing system files , in order to isolate the system , this is what AppArmor's job.

Nod32 is not configured to work with AppArmor , it's not supported , I wish it would support , so less problems would be.

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So let's say a virus/malware hides itself somewhere near the AppArmor I think it will be troublesome for ESET v4 to scan it because the virus is protecting itself from being scanned through AppArmor , even though that AppArmor will also prevent the malware from touching the system like it does for ESET , but isn't that an option? , if ESET v4 cannot open most of the files in Ubuntu due to AppArmor then it's failing to do it's job , right?

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