Guest yaga Posted May 17, 2013 Share Posted May 17, 2013 hello i get infected with the virus fbi agent how do i clean and fix my computer Link to comment Share on other sites More sharing options...
Former ESET Employees dwomack 159 Posted May 17, 2013 Former ESET Employees Share Posted May 17, 2013 First thing you'll want to do is view this KB Article: My computer has been infected with "FBI" malware, what should I do? If after following the instructions above you still receive the "FBI" notification, contact ESET Customer Care for further support. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted May 21, 2013 Administrators Share Posted May 21, 2013 Basically it should be enough to restart / turn on the computer, wait approximately 5-10 minutes until EAV/ESS updates and a startup scan is run in the background. Then restart or turn off/on the computer and the malware should be gone. Sometimes it may be necessary to wait until the next update with a detection for the malware is issued. In such case, contact Customer care who will assist you without the need to wait for the update. Link to comment Share on other sites More sharing options...
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