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Andrew26

ERA Agent Version 6 to version 7 Upgrade

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What is the best way to upgrade ERA version 6.5 to ESMC and the agents likewise. Will clients on Agent version 6.xx be able to communicate with ESMC?

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Agent 6.x can communicate with ECMS, however, agent v7 cannot communicate with ERA.

After upgrading from ERA to ECMS, send an ECMS upgrade component task to machines to upgrade the agent.

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Can please someone tell me, how to uninstall old 6.5 after installed 7.0? Task and manual uninstall not work, maybe safe mode and remove every agent. Thank you!
 


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@Branko Granko

Create new task "run command"

Quote

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\07F21F149AF55F34494F355BE44BEE4C" /f & reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{41F12F70-5FA9-43F5-94F4-53B54EB4EEC4}" /f

Run on problematic stations

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33 minutes ago, Pinni3 said:

@Branko Granko

Create new task "run command"

Run on problematic stations

Wow thank you so much! Working like a charm! Have a nice day!

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