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I need some advice.


sma928
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\\Uefi Partition » UEFI » uefi:\\Volume 1\AbsoluteDriver - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion

 

This is the warning Im getting...at the end of the scan it does not give me the option to clean or delete.

 

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UEFI detections cannot be cleaned. You have the following options:

1, Upgrade the UEFI firmware to a version that doesn't contain the Computrace application, if available.
2, Exclude Computrace from detection by the detection name.
3, Disable detection of potentially unsafe applications (not recommended).

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  • 2 weeks later...

@MarcosThanks for the advice. I went to HP.com and there was an update for my BIOS. Initially I was getting this message   "Volume 1\ComputraceComponents - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion".  After updated the BIOS I am now getting this message when I do a memory and Boot sector/UEFI scan "ComputraceComponents - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion". If it's nothing to worry about I won't sweat it but at least now my BIOS us up to date. ☺️

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Check your BIOS for a setting in regards to theft protection options and the like. See this for a reference: https://forum.eset.com/topic/16830-detection-of-computrace-variants-in-uefi-and-pre-loaded-software/?do=findComment&comment=84392 .

If your HP BIOS does not have any settings in regards to disabling theft protection or CompuTrace, your only other option is to specifically ask HP for a BIOS that has this feature disabled or not installed. I wish you luck on this since my past experience with HP on requests like this went nowhere. Their offshore tech support is only trained to handle specific and common requests. 

Edited by itman
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